Workflow audit
Start with the operational bottleneck
Bring the messy part of the business: the reporting loop, approval queue, intake process, or workflow nobody fully owns yet.
What happens after you submit
I will review the bottleneck and respond with either a call link, a few clarifying questions, or a recommendation for the right next step.
What to bring
One workflow that wastes time, one report built by hand, one process that depends on memory, or one tool everyone works around.